Actualités
Our Quality
Quality of people, quality of tools, quality of management and organization...
They are so many key points that give Taxi Nice Riviera a well-deserved leading position :
- Warm and efficient welcome from our call center operators.
- High quality drivers and vehicles.
- Deadlines optimized by the use of cutting-edge technologies.
- Optimized routes thanks to a professional navigation system.
From the first contact, you feel the difference!
Taxi Nice Riviera, the call center of the official taxis of Nice is, above all, 9 operators who take turns every day, 24 hours a day, to provide you with the best possible welcome and handle your requests efficiently.
Because the welcome and attentiveness of our operators are the guarantee of your satisfaction, our recruitment and training policy guarantees you the best service.
All Taxi Nice Riviera operators are carefully selected for their professional qualities but also, and above all, their personal qualities (interpersonal skills, elocution, listening skills, etc.).
Our Drivers
The Taxi Nice Riviera affiliation, a promise of quality.
Independent taxi drivers, the 300 drivers of the Taxi Nice Riviera network are individual entrepreneurs, choosing to join our cooperative to meet your needs.
They are trained by us in the use of on-board equipment as well as the commercial conduct required to satisfy you.
Upon joining the network, they commit to adhering to a quality charter whose key principles are efficiency and customer respect.
Deadlines
Control your travel by choosing Taxi Nice Riviera
With its fleet of 300 taxis and GPS tracking system, Taxi Nice Riviera guarantees optimized delivery times.
When you order a taxi from our call center, we immediately analyze the location of taxis affiliated with our center to find the nearest available vehicle.
By minimizing the distance traveled by the driver to reach your departure address, we limit the approach time.
The routes
Taxi Nice Riviera will help you get back to using taxis thanks to our optimized routes.
Technology at the service of your satisfaction.
Directly notified via their on-board equipment of all the information useful for the smooth running of the journeys (traffic congestion, demonstrations, etc.), Taxi Nice Riviera drivers are equipped to be able to make the most judicious choices.
The new on-board technology, introduced since October 2024 and now equipping the entire fleet, allows for real-time guidance of our drivers.
Our Quality Charter
Our drivers sign this Quality Charter upon joining.
They officially commit to applying it every day and at all times.
This is an obvious attitude to have in the exercise of our profession:
- To exercise my profession with professional conscience in all circumstances.
- Have proper attire.
- Welcome customers with politeness, friendliness and courtesy.
- Keep my vehicle clean and in good working order.
- Facilitate access to the vehicle and, if necessary, help the customer get in and out.
- Load and unload luggage.
- Do not refuse any ride, whatever the destination.
- Comply with the laws and regulations that govern the profession.